FAQ
Good questions,
straight answers.
In the shop
When are you open?
Every day, 11:00–22:00 — weekends included. On major holidays (King's Day, Christmas Day) message us first to be sure.
Where exactly is the shop?
Hekelveld 4, 1012 SN Amsterdam — about two minutes' walk from Amsterdam Centraal. Take the Westside exit.
How can I pay?
In the shop: cash, PIN and contactless. Online through Thuisbezorgd: iDEAL.
Do I need ID?
Yes, if you look under 25. Dutch law: no alcohol under 18 — in the shop and on delivery.
Do you sell alcohol-free drinks?
Yes — alcohol-free beer, 0.0 spirits, soft drinks and mixers.
Bottles & range
Why isn't your stock online?
Our range is big and changes every week. We'd rather not show you a bottle we sold this morning — so ask us on WhatsApp and we'll check the shelf for you.
Can you put a bottle aside for me?
Usually, yes. Message us the name or a photo and when you'll come by.
Can you get a bottle you don't have?
Often. Tell us what you're after and we'll see what our suppliers can do.
Do you do party or event orders?
Yes — give us your headcount and the vibe and we'll suggest a setup: beer, spirits, mixers, the lot. Easiest on WhatsApp or by phone.
Delivery
Do you deliver?
Yes, in central Amsterdam, daily 11:00–22:00, through Thuisbezorgd.
Is delivery more expensive?
Yes, and we'd rather say so. Delivery prices are higher than in the shop, plus Thuisbezorgd's fees — the app and courier cost money. Picking up is always cheapest.
Who checks my age on delivery?
The courier. Have your ID ready — no ID, no delivery.
Travelling
Can I take bottles home on a plane?
In checked luggage, usually yes — within your airline's and country's limits. Not in hand luggage over 100 ml. Check your airline's rules before you fly.
Is it tax-free?
We're a regular Dutch shop, so Dutch excise and VAT are included in our prices.